1. Introduction
US Dynamic Solutions (“we”, “us”, or “our”) operates the website usdynamicsolutions.com and the AI dental receptionist platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information — your name, email address, and phone number when you submit a form or request a demo.
- Usage data — pages visited, referral source, browser type, and IP address, collected automatically via analytics tools.
- Communications — messages, appointment details, and call data processed through our AI receptionist on behalf of dental offices.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and demo requests.
- Deliver and improve our AI receptionist and appointment booking services.
- Send SMS appointment confirmations, reminders, and follow-up messages where you have opted in.
- Comply with legal obligations and enforce our Terms of Service.
4. SMS / Text Messaging
By providing your mobile phone number and opting in through our website form, you consent to receive automated SMS text messages from US Dynamic Solutions and the dental office using our platform. These messages may include appointment confirmations, reminders, and follow-up communications.
- Consent is not a condition of purchase.
- Message frequency varies based on your activity.
- Message and data rates may apply.
- To opt out at any time, reply STOP to any SMS message. You will receive one final confirmation and no further messages will be sent.
- For help, reply HELP to any message or contact us at support@usdynamicsolutions.com.
We do not share, sell, rent, or transfer your mobile phone number to third parties or affiliates for their marketing or promotional purposes.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers — third-party vendors who help us operate our platform (e.g., Twilio for SMS, Neon for database hosting) under strict confidentiality agreements.
- Dental office clients — the dental practice you are contacting receives your appointment details as part of delivering the service.
- Legal requirements — when required by law, subpoena, or to protect the rights and safety of users or the public.
6. Data Retention
We retain personal information for as long as necessary to deliver our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze traffic. You can control cookie settings through your browser preferences.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us: